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Cloud Calculator

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Support Team

If you’re having any issues our support team is always available to help. Contact us at any time for a rapid response.


FastServe provides 24/7/365 monitoring to ensure your website is running according to our Network Uptime SLA.

Customer Login

Login to your customer portal here to view your control panel.

Sales Team

Are you interested in custom or bulk pricing? Reach out to our concierge sales team.


Review our frequently asked questions to see if there’s any helpful service information.

Frequently asked questions

Got questions? We’ve got answers!

Is your support 24x7?

Our network operating center is staffed 24/7 with on premise engineers and technicians.

Is your hosting US based?

Yes! All our hosting facilities are based in the US. We have data centers in four states spanning seven different location. All facilities delivers fantastic speeds globally! However for best performance we recommend that during checkout you choose the facility closest to the majority of your visitors. You can also enable a free CloudFlare CDN from your control panel which will serve up static content such as images from over 100 global locations serving every continent, speeding up service to your visitors wherever they are.

Can I upgrade my account if I need to?

Yes! You can upgrade at any time. If you are upgrading from Shared Hosting to Dedicated or Cloud Hosting we will migrate your account to a different server and will arrange a convenient time to do this for you with minimal downtime, and best of all for FREE.

How long does it take to set up a new account and server?

Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment. The servers will auto provision and will be ready within 10 minutes or less. Custom servers will take up to 72 hours to get delivered.

Do you offer a money-back guarantee?

Yes, we provide a no questions asked 30-day money back guarantee on any hosting fees. If you registered or transferred a domain name, these fees are non-refundable but you would be able to use your domain with any other provider.

What payment methods do you accept?

We accept Visa, MasterCard, American Express and PayPal.